MUMBAI: Sasha Chhetri, the Airtel 4G Girl, is back once again and this time she is telling customers to stop wasting the benefits that come with traditional postpaid mobile plans and move to Airtel MyPlan to get the best value for their monthly mobile spends.
Commenting on the launch of new marketing initiative, Mr. Srini Gopalan, Director – Consumer Business, Bharti Airtel said, “Airtel MyPlan is designed to simplify the postpaid customer experience and offers them the flexibility to create their own plans. The new campaign is based on a simple consumer insight - that a lot of postpaid mobile users end up with plan benefits that they never fully utilize and end up wasting these benefits month on month. MyPlan addresses this problem by giving customers the freedom to choose what they actually need in their postpaid plans and gives them absolute value for their spends by eliminating any wastages.”
With traditional postpaid plans offering pre-defined voice/data/SMS benefits, customers end up wasting some of these benefits as their actual usage/requirements may be very different.
*For example, if a Delhi customer is primarily using mobile apps like WhatsApp/Hike etc. for texting, why have hundreds of free SMS in the plan. Why not have the option of trading the free 200 SMS of the existing plan for 90 local minutes or 120 MB 4G/3G data?
*Also, if one is a heavy data user and hardly talks, why have too many free calls in the plan? What if the Mumbai customer gets an option for trading the extra 450 Local minutes of their plan for 600 MB 4G/3G data?
*Customers also have the flexibility of changing their MyPlan whenever they want. If they are going for a vacation, they can always switch calls to data so that they have ample data to navigate, find the best restaurants or just upload vacation pics in real-time. Again, helps optimizing phone bills every month and waste nothing.
*Not just that, under the plan, customers can also share the extra benefits with their family by getting one member connection at a nominal rate of Rs. 199/year. No separate rental is charged for the member connection.
(*The above mentioned plans are purely for illustrative purposes. For more information on plans, per your requirements, please log on to www.airtel.in/myplan and click ‘My Plan’)
