NEW DELHI: In an attempt to strengthen its Social Media Communication Hub, the Information and Broadcasting Ministry has invited tenders for selection of agencies for Response Management Services related to 24x7 function, operation and maintenance apart from testing of software and a separate one for Monitoring services.

The Broadcast Engineering Consultants (India) Ltd (BECIL) has been engaged by the Ministry to undertake the bid process management and execute the project and functioning, operationalisation and maintenance of the social media communication hub. 

Bidding will be conducted through the Two Envelope Competitive Bidding procedures specified in the GFR Procurement Manual/BECIL Purchase procedure, and are open to all eligible bidders as defined in the Ministry website. 

The operation agency will be responsible for one year from the date of award of work order extendable for a period of two year (if required) in case of renewal at the same terms and condition of work order. 

The estimated date of start of operations and services will be from April 2016. 

The selected agency must have all the facility and solution in-house, so that the 
“project” can be made operational within the stipulated time frame and keep it functional thereafter on 24x7 basis. 

All other requirements such as essential equipment / hardware, software, networking and required services etc including bandwidth will have to be provided by the selected agency.