Mumbai: Digital media has become an important part of people's lives, allowing them to stay connected, learn, seek advice, and monetize. To meet this demand, coto, a social community app for women, having more than 7000 vibrant communities with over 1 million conversations, has introduced live consultations on its platform. This new offering aims to encourage women users to seek knowledge and guidance from experts on diverse topics, creating a supportive environment to connect experts from different walks of life.
coto’s live consultation which integrates the AI-powered Q&A feature, enables women users to take 1:1 sessions using live chat, audio, and video features with the experts, combining community support with digital convenience. This progression and enhancement of engagement beyond communities offers a range of exclusive benefits without being limited by geographic boundaries. Users will have 24*7 access to expert guidance across time zones on taboo topics like mental health & wellness, relationships, astrology, and tarot, amongst others.
To experience the value of expert advice, users can also avail of initial free sessions, and conveniently pay for live consultations through coto wallets. coto’s unique Pay Only When Happy allows users to pay for consultations only when they are satisfied with the services. This policy encourages users to seek help without worrying about financial risks. Maintaining a strong emphasis on privacy and safety, coto caters to the confidentiality and security of users by providing an option to join the live session anonymously.
Expressing her excitement around the launch, coto co-founder Aparna Acharekar stated, “At coto, our commitment is to always empower women by providing a safe and unbiased online space, free from any judgment. Our new live consultation feature further reinforces this commitment by offering 24x7 expert guidance and support whenever needed. With this launch, we aim to address women's challenges, foster growth and promote entrepreneurship within a supportive community.”
Commenting on the announcement, coto chief technology officer Zeebee Siwiec said, “Furthering its commitment towards enhancing user experience and boosting engagement on the platform, coto is addressing specific and personal challenges of users by combining community support with expert consultations through AI-driven solutions. By using large language models, the app is identifying individual challenges, efficiently matching them with tailored services, and continually improving the quality of consultations. With a focus on advanced new age tools like LLMs and Vector Stores, coto uplifts the nature of content, conversations, and consultations, making the social community platform a more interactive and expressive user interface.”
Expressing her excitement, coto chief astrologer Dr. Gunja Mehta Ahuja said, “With the launch of live consultation, interest among women in the age group of 25-45 is being witnessed. They are majorly seeking advice about their relationships, marriage, finances, and careers, amongst others. This showcase of enthusiastic participation indicates that it’s paving the way for success for coto.”
Adding on to that, coto chief psychologist Dr Mona Gujral said, "The live consultations on coto will help women better understand the different kinds of issues women across the country face. Having kickstarted live consultations, the commonly asked questions so far have revolved around relationships and marriage. During my sessions, while multiple interactions take place with women who engage, the conversations tend to be beneficial and enlightening for those merely attending, too. This gives them the courage to open up about their own struggles, along with the hope that help is available out there, should they ever need it.”
