MUMBAI: The gen AI-powered customer experience platform has appointed Devika Rajeev as its new head of HR, bringing in a wealth of experience to supercharge its workforce and fuel its ambitious growth plans.
With 13 years of HR mastery under her belt, Devika isn’t just any hire—she’s a force to be reckoned with. From scaling teams at rocket-speed to crafting high-impact people strategies, she has done it all. At Sattva Consulting, she was the mastermind behind tripling the organisation’s headcount while implementing game-changing HR initiatives. Before that, she sharpened her expertise at Wipro, Heidrick & Struggles, and Ola, managing diverse teams and shaping people-first cultures.
An alumna of XLRI Jamshedpur, Devika holds a postgraduate diploma in personnel management & industrial relations and a B.A. (Hons) in mathematics from Delhi University. Now, at Kapture CX, she steps into a crucial role—one that requires equal parts strategy, agility, and a knack for making workplaces thrive.
In her new role, Devika will lead strategic HR initiatives, talent acquisition, and retention while strengthening employee engagement. Her mission? To build a dynamic and inclusive work environment that aligns with Kapture CX’s rapid expansion. With her leadership, expect a culture that champions collaboration, innovation, and continuous growth.
Kapture CX CEO & co-founder Sheshgiri Kamath welcomed her aboard with enthusiasm, “At Kapture, we believe that people are at the heart of everything we do. Devika’s extensive experience in HR leadership, combined with her ability to drive strategic talent initiatives, makes her a valuable addition to our team. We look forward to her contributions in building a strong, people-first culture as we continue our growth journey.”
Devika, equally excited about the challenge ahead, shared her thoughts, “I am thrilled to join Kapture CX at such an exciting phase of its journey. The company’s commitment to innovation and customer-centricity is truly inspiring, and I look forward to strengthening our HR strategies to nurture talent, foster a high-performance culture, and support the organisation’s ambitious goals.”
With Kapture CX continuing its march towards redefining customer experience, Devika’s appointment marks a strategic shift in how the company plans to invest in its people.
