MUMBAI: Continuing its slew of many firsts, WATConsult is now the first Indian digital agency to launch its own chatbot, Dot. This chatbot will act as a historian and insider of WATConsult and will guide the users through the agency’s journey in the last decade.

Built on Facebook Messenger, Dot will showcase the story behind WATConsult, its achievements, anecdotes, facts about the agency, some funny, memorable moments, milestones and highlight the work done across brands since inception.

WATConsult founder and CEO Rajiv Dhingra said, “To commemorate the 10-year milestone, we are excited to announce the launch of our in-house chatbot, Dot. The chatbot encapsulates the spirit of our journey and evolution over the last decade. We are looking forward to assist brands to leverage this medium.”

Through Dot, brands can now interact and engage with the agency directly. It also has an additional feature which allows prospective employees to view job opportunities and apply instantly.

The chatbot was launched under WATConsult’s recently established innovation lab, InnoWAT.