WhatsApp declines tracking message source in India

WhatsApp declines tracking message source in India

WhatsApp

MUMBAI: WhatsApp has rejected the Indian goverment's demand for a solution to track the origin of messages on its platform, saying building traceability will undermine end-to-end encryption and affect privacy protection for users.

Earlier this week, Information Technology minister Ravi Shankar Prasad, during his meeting with the WhatsApp CEO Chris Daniels, had suggested that the social media company find the source of “fake” news and WhatsApp forwards. He said that the government has asked WhatsApp to set up a local corporate entity and find a technology solution to trace the origin of fake messages circulated through its platform as well as appoint a grievance officer.

Prasad acknowledged the role played by the Facebook-owned company in India's digital story, but was stern that WhatsApp could face abetment charges if it did not take action to tackle the issue of fake news being circulated on its platform.

WhatsApp is under scrutiny in India after the circulation of fake news and rumours on its platform were blamed for several incidents of mob violence and lynchings. The company has since announced several measures – such as introducing a ‘forwarded’ label for messages as well as a limit on how many people a message can be shared with at once.

What makes the rumours problem worse on WhatsApp is its sheer scale in India. The Facebook-owned messaging app is the most popular choice for users in India with the over 200 million active users in the market. The company had also revealed that India is the one market where forwarding messages is very popular. It recently announced an update to limit WhatsApp forwards to just five chats in India. In global markets, it is testing a limit of 20 chats for forwards.